CONFLICT RESOLUTION & FACILITATION

The Center for Collaborative Solutions offers several different types of conflict resolution and facilitation services. Please contact us if you need further information.

 

Mediation

Mediation is an opportunity for people in conflict to resolve their own disputes on their own negotiated terms.  During an informal yet structured mediation session, a trained mediator helps the parties communicate clearly to reach their own informed and mutually acceptable resolution of their dispute.

CCS mediators have experience in a broad variety of disputes.  Examples include employee/employer, employee/employee, dissolution of business partnerships, resolution of family business issues; family law issues including parenting plans and property division, landlord/tenant; and community dialogues.

The cost of mediation is usually shared between the parties.

Arbitration

Arbitrators render a decision after listening to all sides in a dispute.  Arbitration takes place when the parties in conflict have agreed by contract to resolve disputes in that manner. The arbitrator or arbitrators make a decision for the parties, which, by prior agreement, is binding, advisory or appealable.

CCS arbitrators have resolved matters in the areas of personal injury, business, commercial, construction, real estate, securities, employment and some collective bargaining.

Payment is divided between the parties.

Settlement Conferences

During a settlement conference, a settlement master evaluates the strengths and weaknesses of each party's case and assists in settlement negotiations. A settlement master may provide an opinion regarding a possible settlement.

Areas in which settlement conferences are widely used include personal injury, business, commercial, real estate, and employment.  Costs are usually shared between the parties.

Facilitation

Facilitation is impartial meeting design and management which helps a group work effectively on their substantive issues and goals. Like mediation, facilitation is a structured process guided by a neutral third party (facilitator) who manages how the group works together (process) rather than what is done (content). Unlike mediation, facilitation may or may not involve conflict.

 

Payment may be made by an organization or by members of participating organizations. 

 

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Updated February 4, 2010