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Mediation
Arbitration
Settlement Conference
Facilitation
Training |
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What is Mediation
What are the Advantages of Mediation
Who pays for Mediation
What about other Experts
What if we do not reach an Agrement |
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Mediation is a structured, informal process in which an impartial person, specifically trained in the art of mediation, helps parties in dispute reach their own informed and mutually acceptable settlement of the issues in dispute.
Key concepts: Mediation is voluntary. Agreements are made only by mutual consent of the parties involved. Mediation discussions are confidential, so that parties may openly talk about options for resolution. A mediator is not a judge, arbitrator or advocate.
Mediation is particularly helpful when parties will be involved with one another after the process. Some examples include employee/employer, employee/employee, partner/partner (for issues relating to conflict in the workplace); family business (for resolving present disputes as well as planning and resolving issues for the future); family divorce/custody (for deciding specifics of a parenting plan as well as division of property); landlord/tenant; and community dialogues (for resolving policy or planning issues within a community).
Other areas where mediation is widely used include real estate (for working out disagreements between parties to real estate contracts); victim/offender (where a juvenile offender and a crime victim can meet, ask questions about the crime and craft a restitution agreement); personal injury (where clients and their insurance representatives can resolve claims disputes); and general financial claims (for non- or under-payment).
Relationships are preserved.
Parties develop their own solutions.
All parties can win.
Emphasis is on cooperation.
Costs are kept down.
Follow-through with agreements is high.
Parties decide the time and place.
Informal and more comfortable.
Confidentiality and voluntary participation.
Information is freely exchanged.
Creative options can be explored.
Typically, the cost of mediation is shared between the parties. Fees are generally much lower than taking a case to Court.
Mediating parties are welcome to retain to trusted experts for specific advice, e.g., attorneys, business, accountants, or child development experts.
Even if parties don't reach an agreement in mediation, they often find it beneficial to talk about the issues and try to resolve them face-to-face. They may then settle after having time to think things over, and they are often better prepared to seek other settlement options.
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What is Arbitration
What are the Advantages of Arbitration
Who pays for Arbitration
What about other Experts |
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Arbitrators listen to each party's presentation of fact and law in accordance with procedures and rules of evidence previously agreed upon. The arbitrator makes a decision for th parties, which, by prior agreement, is binding, advisory or appealable.
Areas in which arbitration is widely used include personal injury, business, commercial, construction, real estate, securities, employment and some collective bargaining.
Rapid resolution
Resolution process is pre-determined
Arbitrators often have subject matter expertise
Limited basis for appeal of arbitration awards
Private process
Payment is shared and decided in advance by the parties. The cost is usually less than the cost of trial.
All parties are encouraged to consult any experts needed. The experts may present during the arbitration, or their reports may be presented to the arbitrators.
//return to top /mediation /arbitration /settlement conference /facilitation /training |
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What is a Settlement Conference
What are some Advantages of Settlement Conferences
Who pays for Settlement Conferences
What about other Experts |
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Parties present their case to the settlement master who evaluates the strengths and weaknesses of each party's case and assists in settlement negotiations. A settlement master may provide an opinion regarding a possible settlement.
Areas in which settlement conferences are widely used include personal injury, business, commercial, real estate, and employment.
Rapid resolution
Often attorneys or retired judges settle cases
Costs are usually shared between the parties.
Experts may present at the Settlement Conference or their reports may be presented by the parties.
//return to top /mediation /arbitration /settlement conference /facilitation /training |
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What is Facilitation
What are some Advantages of Facilitation
Who pays for Faciliation
What about other Experts
How is Facilitation different than Mediation |
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Facilitation is impartial meeting design and management which helps a group work effectively on their substantive issues and goals. Like mediation, facilitation is a structured process guided by a neutral third party (facilitator) who manages how the group works together (process) rather than what is done (content). Unlike mediation, facilitation may or may not involve conflict.
Key concepts: Facilitation commonly addresses who needs to be involved; the design, flow and sequence of tasks; communication patterns; group energy and momentum; effectiveness; completeness; appropriate participation; group ownership; use of resources; creativity; and the physical and psychological environment.
Facilitation engages group members in dialogue. Responsibility for substantive outcomes is shared by the members of the group, not the facilitator, and group members do the work--planning, problem solving, goal setting, decision making, etc. The facilitator uses skills and techniques to help group members do their best thinking and minimize problems that people often have working together.
Facilitation allows everyone involved to participate fully in the group process. Group leaders, for example, are free to participate rather than having to lead or conduct the meeting. A neutral third party facilitator is more likely to keep their "cool" and remain effectively involved when emotional issues or conflict arises.
Facilitation helps groups
Use time efficiently and work together effectively
Stay focused and on task
Improve the way they communicate, examine and solve problems, and make decisions
Establish ground rules and structure processes to minimize conflict and
Maximize effectiveness
Solve problems before they become crises
Hear minority points of view
Minimize disruptions or interruptions of assertive participants
The organization or group which hires a facilitator generally pays for the service. Some groups ask their members, if each comes from a different organization, to share in the costs of facilitation.
Facilitation can help to clarify a group's need for specialized expertise and information and then incorporate the new input to meet the group's goals.
The objectives of mediation and facilitation differ. The objective of mediation is to help parties negotiate a settlement to a particular conflict. The objective of facilitation is to help a group effectively address agreed-upon issues, solve problems and accomplish goals or objectives. Dealing with conflict can be a significant part of facilitation but it is not generally the primary focus of it.
Mediators are often called to intervene in a conflict when the parties are unable to resolve it themselves. Facilitators are sometimes called to help groups settle conflicts, but they are often contacted before an impasse occurs. An example is when a group realizes that none of its members have the skills to manage what they know will be a difficult conversation.
Mediators and facilitators both influence how people work with one another. However, mediators generally exercise more control of the process than do facilitators. Mediators may determine who should speak first, who is in the room and who is not, etc. Facilitators, as a general rule, jointly control the process with their client.
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Basic mediation fundamentals (40 hours)
Family law mediation (24 hours)
School based peer mediation (16 hours)
Team-building (employment/organizations)
Communication skills
Problem-solving (organizations)
Community consensus workshops
Appellate mediation
Negotiations
Dispute resolution system design
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